Specialist support
Specialist advice on choosing, using and caring for your STRAPTOR. Tell us what you need to secure or what you would like to know, and our team in Spain will help.
Contact us directly
| info@straptoratchets.com | |
| Phone | 930 26 74 40 · 647 60 53 26 |
| Opening hours | Monday to Friday, during business hours (CET) |
| Address | LOBITO IC SL · C/ Amadeu Vives 17, 08440 Cardedeu, Barcelona |
Pre-orders and availability
Check the price, pack format and expected availability on each product page. Pre-orders are charged when the purchase is confirmed and dispatched on the stated estimated date. Read our shipping terms and pre-order cancellation terms.
Frequently asked questions
What is a retractable tie-down strap?
It is a tie-down strap that stores its webbing inside its own mechanism. Extend the length needed to reach the anchor point and tension the load. When you finish, release the strap and guide the webbing as it returns to the reel. No excess webbing or winding by hand.
What do the kilogram figures on the product pages mean?
They indicate the breaking strength: the value at which the assembly fails during testing. It is not the working load limit. A tie-down arrangement must always be designed to work well below this figure, with the load shared between the necessary number of straps.
Can I use it to lift a load?
No. These products are for securing loads, not lifting them. Never use them to hoist, hang or suspend loads, or to restrain people or animals.
Which model do I need?
You will find a guide to Falcon 700 Standard, Falcon 700 Deceleration, Kestrel 600 and Osprey 1200 in How it works. If you are unsure, tell us what you will be carrying and where you plan to attach the straps.
How long is the warranty?
As a consumer, you have a 3-year statutory conformity guarantee. In addition, LOBITO IC SL voluntarily provides a 3-year commercial warranty against manufacturing defects, which supplements your statutory rights without replacing them. Full details are in Returns and warranty.
Where can I check prices and expected availability?
Each product page shows the pack price and the model's expected availability. Check your selected variant and order summary before confirming a pre-order.
Safe use
- Inspect the webbing before every use. If it is cut, frayed or burnt, take the strap out of service.
- Check that the hooks are not spread open or deformed.
- Never exceed the stated load.
- Attach hooks to suitable, designated anchor points.
- Guide the webbing by hand as it retracts; do not let it snap back.
- If exposed to salt water, rinse with fresh water and dry before storing.
Are you a hardware retailer or distributor?
We have a dedicated programme with trade terms. Tell us about your business on the B2B programme page and we will send you the terms.
Last updated: September 2026